AFFILIATE F.A.Q.

what, exactly, is the Bluefly affiliate program?

The Bluefly affiliate program enables you to place links to Bluefly on your website. By placing these links on your site your visitors have the opportunity to click through to Bluefly and buy our fabulous products. When this happens we pay you a 6% commission for each sale as agreed to between you and Bluefly.

why should I become a Bluefly affiliate?

Top 3 reasons are- it's free, it's easy, it earns you money.

You will also be adding valuable content to your website in the form of banners, text links, promotional offers, product links┐ the list goes on and on. Bluefly takes and fulfills the order, provides customer support, handles the returns. All you have to do is cash the check!

what does it cost to join?

That's the best part! It's free!

how do I get started?

Step 1: Sign up on the Bluefly site. You must first read and accept the Bluefly Affiliate Agreement. Once you've done that all you need to do is complete the simple online application form. After your application has been submitted we will contact you to let you know if you've been accepted as a Bluefly affiliate.

Step 2: Visit http://www.cj.com to choose your links. Once we've approved your site, you will get access to Bluefly's special affiliate website. Here you'll have access to banners, reports and so much more.

Step 3: Start earning money!

how long does the acceptance process take?

Though there is always some variation in the timing, it generally takes less than 10 business days for Bluefly to let you know if you have been accepted to the program.

what are some reasons that sites are rejected from the program?

We check out every site personally. We reserve the right to refuse any site that contains objectionable material including, but not limited to: violence, pornography, inappropriate language or inappropriate content.

how do I change my account information?

Your account information can be modified through http://www.cj.com once you've been accepted to the Bluefly affiliate program.

will you help me with my site design?

We'll provide you with fantastic banners, information about promotions, and occasionally we'll provide you will special offers. All of these things can help you to spruce up your site. The rest is really up to you- you can place the banners and other information on your site in the way that you think works best.

can I link to Bluefly's products?

Yes! The affiliate program at Bluefly includes a product database; you can search for products on http://www.cj.com and start linking to those products! You cannot cut and paste images from the Bluefly public website (http://www.bluefly.com) and link to them. You must get them from http://www.cj.com in order to be compensated for any sales that you send to Bluefly . It is only on http://www.cj.com that the product images can be embedded w/your unique affiliate site code - and that's the only way we can make sure that you get paid!

how do i know how much commission i've earned?

You can access reports through http://www.cj.com. These reports provide information on impressions, clicks, orders, shipments, and commissions that you've earned. They are updated daily so that you can have the most accurate information right at your fingertips.

what is the commission rate that you pay?

We pay a 6% commission rate. Our average order size is very high, with an average order size net of returns of about $149. Doing some quick math ($149 x 6%), you'll see that comes out to about $9.00 per order on average.

how do I create links to Bluefly?

Go to http://cj.com(it's password protected, so you can't get there until you've been accepted into the program). On the site there's a whole section dedicated to creating links. In this "Creating Links" section of the site, it's all a matter of clicking on the banner or product link you want, and then cutting and pasting the code into your site's code.

my website is based outside of the U.S. can I still become an affiliate?

Yes. Bluefly welcomes affiliates from anywhere in the world; however, customers that buy from our site must pay in U.S. dollars and can only have their goods shipped to certain countries. To see the list of countries to which we currently ship, click here. All commission checks to Bluefly affiliates are in U.S. dollars and at the current time all of our customer support is in English.

if I operate more than one site- can I join with both?

You can have multiple sites under one Bluefly affiliate account. You can create links specifically for each site and generate separate reports for each site. You will receive one aggregate commission check for all sites.

how much can I earn?

Though we cannot predict exactly how much you will earn from Bluefly's affiliate program, because we don't know about your website or your visitors, we can make suggestions to help. If you frequently update your site with our pre-approved links and you closely monitor your site's performance using cj.com's measurement tools, then you will get a good idea of how to optimize your site's performance.

will becoming an affiliate increase traffic to my site?

The Bluefly affiliate program is not designed specifically to drive traffic to your site. However, if you use content provided to you by the Bluefly affiliate program to enhance your site content visitors may come back more often.

how do I know how much I'm earning?

You can access reports through cj.com. These reports provide information on impressions, clicks, orders, shipments and commissions that you've earned. They are updated daily so that you can have the most accurate information available- right at your fingertips.

how often can I run reports?

Reports are updated to cj.com daily. You can run reports as often as you need to or want to.

how often do I get paid?

We will send you a check every calendar month, provided that you have earned more than $25. If your commission total is less than $25, we will send you a check once you reach that level.

do I earn commissions on my own purchases?

No. As per the Affiliate program's Terms and Conditions, personal purchases are not eligible for compensations and should not be placed through your referring links.

do I earn commissions on returns?

if a user returns a product for a refund, or if credit card charges are reversed due to a dispute or credit card fraud, then your account will be debited for any commission earned for that transaction.

who processes the orders?

Bluefly processes all of the orders.

who handles customer service?

Bluefly has a great customer service team (called the FlyReps). They take care of all of the customers that you refer to our site. If a customer has a problem with functionality on your site, that is not something for which Bluefly provides support.

how can you tell that orders came from my site?

When you create links on cj.com they are built to contain a unique identifier. Every time that a user comes to Bluefly via your site, we know to credit you when they make a purchase. That is why it is extremely important that you create your links using cj.com

how can I get in touch with you if I still have questions?

Feel free to drop us a line if you still have questions. The best way to get a hold of us is to send an email to affiliate_support@bluefly.com. If you want to learn more about Bluefly in general, then please visit our About Bluefly section in the links on the left.

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