HOW TO RETURN MERCHANDISE
Using Pre-Paid Returns Label
When you complete the online return form, you will instantly receive a pre-paid shipping label, along with your return authorization form. When you complete the online return form, you will also receive a return request confirmation email with the pre-paid return shipping label as an attachment. Click on the attachment to access the shipping label. Please refer to the section on Returns for information on how to create an online return. At this time, we do not provide return shipping labels for international customers.
You will receive a FedEx Ground shipping label, when generating your return. If you are provided with a FedEx Ground label, those returns can only be dropped off at a FedEx authorized ship center. Please ensure the FedEx location you are using supports Ground drop-off. Click here for supported locations.